Guwha's Services Gateway is boon for Facility Managers at office campuses, and Apartment associations at residential complexes. The gateway acts a framework allowing various services and service providers to plug into, and offer a comprehensive range of services to the residents/employees.
- Store Configuration: Configure the local, in-campus store into the solution, handle orders, track delivery and make payments.
- Maintenance Office: Users can register their service requirements for electrician, plumber, air-conditioning, gardening, carpentry, masonry work etc.
- Service Tickets: Complaints around these services or larger issues of the community can be resolved through a service ticket system.
- Info Portal: Users can raise enquiries about one or more topics, share information, post comments, upload photos, etc.
- News updates: Important information about repairs, maintenance work, upcoming events, crisis issues etc can be pushed proactively.
- Financial Audits: Finance Managers can run reports, and audit their records for consistency, errors, etc.
- Payment solutions: By integrating a payment gateway into the framework, the managing entity can receive payments from users for a variety of services.
- Help Desk: For courier bookings, vehicle servicing, taxicab bookings, gas cylinder bookings (to multiple agencies), Xerox/print/scan services etc.
- More.....based on unique needs for customization